Effective Date: July 30, 2026
These Personalized URL Terms (“PURL Terms”) govern the creation, hosting, display, and use of personalized webpages (“PURLs”) provided by My Grace Songs (“Company”, “we”, “us”, or “our”) in connection with personalized song products.
These PURL Terms form part of our Terms of Service. By purchasing or using a PURL-based product, you agree to these PURL Terms. In the event of a conflict between these PURL Terms and the Terms of Service, the Terms of Service will control unless these PURL Terms expressly state that they apply to a specific PURL-related feature.
1. DEFINITIONS
“Access Link” means a URL, share link, tokenized link, signed link, or other link that enables access to a PURL or Grace Vault.
“Access Token” means a unique code, key, token, credential, or similar identifier used to validate or help control access to a PURL or Grace Vault.
“Deliverables” means personalized digital products provided through the Services, including personalized lyrics, recordings, artwork, and related digital products, excluding User Content, Company Materials, and Third-Party Materials.
“Grace Vault” means the customer-facing digital collection or library where one or more personalized songs and related digital assets may be displayed, accessed, played, downloaded, or shared.
“Company Materials” means the Company’s software, systems, templates, workflows, production processes, tools, interfaces, branding, and technology used to provide the Services.
“PURL” means a personalized webpage and associated URL created by the Site to deliver and display a personalized song and related content.
“Recipient” means any identifiable or reasonably identifiable individual referenced, named, or depicted in a personalized song, User Content, or associated PURL content, whether directly or indirectly.
“Third-Party Materials” means any third-party owned or licensed materials, technologies, models, software, samples, voices, fonts, music elements, or other components used in connection with the Services.
“User Content” means all content submitted by or on behalf of the customer, including names, messages, dedications, stories, images, audio, video, and other materials.
2. NATURE OF THE SERVICE
A PURL is an unlisted, private-by-link webpage created as part of your order to deliver and display your personalized song and related content.
A PURL is not intended to be indexed by search engines, and we may use commercially reasonable technical measures, including no-index directives, access tokens, signed links, passwords, PINs, account controls, or similar security measures where available, to reduce unauthorized access and improve access management.
However, a PURL is not a confidential communication system. Anyone who receives, obtains, copies, forwards, or otherwise accesses an Access Link may be able to view the PURL, subject to any access controls we make available. Customers are responsible for deciding who receives an Access Link and managing access to any link they share.
3. EXPRESS AUTHORIZATION TO CREATE AND PUBLISH PURL
You expressly authorize the Company, on a worldwide, royalty-free, non-exclusive basis, to create, host, store, process, display, transmit, maintain, and operate the PURL, Grace Vault, personalized song, and related digital assets solely as necessary to provide the Services.
For personalized products, the permissions, licenses, warranties, and restrictions relating to User Content are governed exclusively by these PURL Terms and not by any general feedback, comment, or submission provisions contained in the Terms of Service.
This authorization includes the right to use names, messages, dedications, stories, images, audio, video, likenesses, voices, identifiers, and other submitted content solely for:
This authorization is necessary for fulfillment and operation of the service. The Company will not use User Content, Recipient information, or Deliverables for advertising, promotional purposes, public examples, testimonials, or marketing unless separately authorized through an affirmative consent process.
4. NO MARKETING USE WITHOUT SEPARATE PERMISSION
We will not use your song, PURL, Grace Vault, name, likeness, story, testimonial, reaction, image, video, audio, or Recipient information in advertising, public examples, social media, case studies, promotional materials, or marketing content unless you give us separate express permission.
Any marketing permission must be obtained through a separate affirmative consent process and is not required to purchase, receive, or use the Services.
5. PURL ACCESS, SHARING, AND INDEXING RISK
You acknowledge and agree that:
Grace Vault storage availability, if applicable, will be provided for the period disclosed at checkout or under the applicable Subscription terms.
During the applicable access period, customers may:
Customers are responsible for downloading and saving available files before expiration, suspension, retirement, or removal of access.
6. PURL PRIVACY AND TECHNICAL CONTROLS
Where commercially reasonable, we may use technical measures intended to manage access and reduce unauthorized use, including:
These measures are intended to improve security and access management but do not guarantee that a PURL will remain confidential or that unauthorized access, copying, screenshots, downloads, or redistribution will never occur.
Customers may request access changes, link resets, or revocation of an existing Access Link by contacting customer support.
7. PURL NAMING, SLUGS, AND ASSIGNMENT RIGHTS
If you request or choose a PURL name, slug, display name, or Grace Vault name, we may approve, reject, modify, replace, or assign an alternative in our sole discretion.
We may reject or modify any requested PURL, slug, or name that:
We are not required to maintain any specific URL format, slug, naming structure, or PURL location.
If a PURL slug changes, we may redirect, disable, replace, or retire prior slugs at our discretion.
Recommended customer-facing slug guidance:
Use neutral names such as:
Avoid slugs such as:
8. USER CONTENT WARRANTIES AND THIRD-PARTY PERMISSIONS
You represent and warrant that:
You are solely responsible for the User Content you submit and for disputes arising from that User Content.
9. SENSITIVE PERSONAL INFORMATION
You should not submit sensitive personal information about any person unless you have the legal right and any required consent to do so.
Sensitive personal information may include information about:
If you submit sensitive personal information, you are responsible for ensuring that your submission and the Company’s processing of such information for Service delivery are lawful and supported by any required permissions or consents.
For purposes of applicable data protection laws, certain information may constitute sensitive or special category personal data. We process such information only as necessary to provide requested Services and in accordance with our Privacy Policy.
10. CHILDREN AND MINORS
We do not knowingly provide Services directly to children. Customers submitting information relating to children represent that they have appropriate authority to do so. You must not submit the name, image, voice, story, likeness, personal information, or other identifiable information of a child or minor unless:
We may remove, restrict, or refuse content involving children or minors where we believe it creates legal, privacy, safety, or reputational risk.
11. DECEASED PERSONS AND MEMORIAL CONTENT
If the User Content relates to a deceased person, you represent and warrant that:
We may refuse, modify, remove, or restrict memorial-related content where we believe it creates legal, privacy, family, safety, or reputational risk.
12. INTELLECTUAL PROPERTY AND CUSTOMER USE
PURL and Platform Ownership
The PURL, including its URL structure, webpage design, layout, software, hosting environment, access mechanisms, technical features, and related platform elements, are Company Materials owned or controlled by the Company or its licensors.
You receive a limited right to access and use the PURL only for receiving, viewing, sharing, and using your purchased digital Deliverables in accordance with these PURL Terms and the Terms of Service.
You do not obtain ownership rights in any PURL, URL, access mechanism, hosting infrastructure, platform feature, or related Company technology.
User Content
You retain ownership of User Content submitted by you. You grant the Company the limited rights necessary to create, host, operate, secure, maintain, and deliver the PURL, Grace Vault, and related Services.
Deliverables Delivered Through PURLs
Deliverables delivered through a PURL remain subject to the license rights granted under the Terms of Service. Subject to payment completion and compliance with these Terms, you may access, download, retain, and privately share Deliverables for personal, non-commercial purposes.The license to use Deliverables does not guarantee perpetual availability of any particular PURL, Access Link, Grace Vault, hosting method, or digital delivery feature.
Commercial use, resale, redistribution, licensing, public exploitation, or use of Deliverables for business purposes requires separate written permission from the Company.
AI and Third-Party Elements
PURLs and Deliverables may include AI-assisted outputs or third-party materials. The Company does not guarantee that AI-assisted elements are unique, exclusively created for you, or eligible for copyright protection.
13. AI TOOLS, MUSIC PROVIDERS, AND SERVICE PROVIDERS
You acknowledge that we may use third-party service providers to create, process, host, store, deliver, support, secure, maintain, and operate the Services. The Company does not sell Customer personal information or use Customer Materials to train general-purpose AI models unless separately disclosed and permitted by law.
These providers may include:
User Content may be processed by these providers solely for service delivery, support, security, compliance, and other purposes described in these PURL Terms and our Privacy Policy. We require service providers to process User Content only as necessary to provide services to us and in accordance with applicable contractual and legal obligations.
AI-assisted outputs and third-party generated elements may vary in quality, style, availability, and characteristics. The Company does not represent that AI-assisted outputs will qualify for copyright protection or that customers receive exclusive rights in all elements incorporated into Deliverables.
14. PURL USAGE EVENTS AND ANALYTICS
We may collect and process usage events related to PURLs and Grace Vaults, including:
We use this information to operate the service, measure delivery, improve quality, prevent abuse, support customers, and understand product usage, as described in our Privacy Policy. Analytics information may include personal data or identifiers depending on applicable law. Where required, consent will be obtained before using non-essential cookies or tracking technologies.
Where legally required, cookies or similar technologies will be handled in accordance with applicable consent requirements.
15. MODIFICATION, SUSPENSION, AND REMOVAL
We may, where reasonably necessary and permitted by law:
We may take these actions for operational, legal, security, privacy, abuse-prevention, payment, fraud-prevention, safety, or reputational reasons.
We are not liable for loss or unavailability of a PURL, Grace Vault, Access Link, or related digital feature except where liability cannot be excluded by applicable law.
We may suspend, restrict, archive, disable, retire, or remove a PURL, Grace Vault, Access Link, or related digital feature after the applicable hosting period or where reasonably necessary for:
Where reasonably practicable, we will provide advance notice before permanent deletion or retirement, except where immediate action is required for legal, security, fraud-prevention, or safety reasons.
Refunds, Chargebacks, and Account Closure
If an order is refunded, reversed, disputed, or subject to a chargeback, the Company may suspend, restrict, or remove access to the related PURL, Grace Vault, downloads, and digital features, subject to applicable law and payment network requirements.
If an account is closed, the Company may retain limited records and backups as required for legal compliance, accounting, fraud prevention, dispute resolution, and security purposes.
16. REMOVAL REQUESTS, RECIPIENT REQUESTS, AND LEGAL RIGHTS
You, a Recipient, or another identifiable person may request removal, restriction, access, deletion, restriction, portability, or objection where applicable, or review of a PURL or related content by contacting us through the support method listed on our website.
Recipients or other identifiable persons may also contact us to raise privacy, publicity, safety, intellectual property, defamation, or other rights concerns.
We will review requests and respond in accordance with applicable law, contractual obligations, operational feasibility, fraud prevention, safety, recordkeeping, and legitimate business needs.
We may remove, restrict, disable, de-index, or modify content where appropriate.
We may retain copies of content, transaction records, logs, and related information where needed for legal, compliance, fraud-prevention, accounting, dispute, security, backup, or business purposes.
Nothing in these PURL Terms limits any statutory privacy, data protection, consumer, or other mandatory legal rights that you, a Recipient, or any other person may have.
17. PROHIBITED CONTENT AND MISUSE
You may not submit or use a PURL to publish, create, transmit, or share content that:
We may refuse, edit, restrict, remove, disable, or report content that we believe violates these rules.
18. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, contractors, licensors, vendors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including legal fees, arising out of or related to:
The Company may assume exclusive control of the defense of any claim subject to indemnification. You may not settle any claim without the company’s prior written consent if the settlement imposes obligations or liability on the Company.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
The liability cap applicable to PURL Services is the liability cap stated in Section 16 of the Terms of Service. Nothing in these PURL Terms creates a separate liability cap or increases the Company’s liability beyond the limits stated in the Terms of Service, except where prohibited by applicable law.
Nothing in these PURL Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law. The Company is not responsible for loss of access resulting from a customer’s failure to download or save available files before expiration, suspension, retirement, or removal of a PURL or related digital feature.
20. NO GUARANTEE OF PRIVACY, NON-INDEXING, OR CONTROL
The Company uses commercially reasonable measures intended to reduce unauthorized access and improve security.
However, you acknowledge that:
You should avoid submitting information that you would not want accessed if an Access Link were shared beyond intended recipients. This does not limit any rights available under applicable data protection laws.
21. RELATIONSHIP TO PRIVACY POLICY
Personal data collection, processing, storage, sharing, retention, security, international transfers, cookies, analytics, and privacy rights related to the PURL service are governed by our Privacy Policy.
These PURL Terms govern content permissions, service delivery, access, sharing, PURL operation, name use, and related product terms. The Privacy Policy governs personal data processing activities, while these PURL Terms govern product functionality and customer permissions.
If these PURL Terms conflict with applicable privacy, data protection, consumer, or other mandatory laws, those laws will prevail.
22. GOVERNING LAW
Any disputes arising under these PURL Terms shall be resolved in accordance with the dispute resolution provisions set forth in the Company’s Terms of Service.
